Frequently Asked Questions
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Browse our full RENTAL inventory. Once you’ve picked the gear that’s right for you, submit a request for a quote on our website. We will contact you to confirm your order shortly after.
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To request a multi-day rental, select the shoot dates (not the pickup-dropoff dates). That way you won’t be charged for extra dates.
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Yes of course! At Camp Sounds, we would be thrilled to ship your order. Please provide your location during reservation setup and we will provide a quote with shipping/delivery costs.
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Yes, proof of insurance coverage for the total value of rented equipment is required. Please view our sample Certificate of Insurance (COI) to see all requirements highlighted in red.
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Gear rentals are picked up the day before your shoot and returned the day after your shoot.
Pickups are available anytime after 1pm (until close)
Returns are due back no later than 12pm/noon.
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Payment is due in full prior to pickup or delivery.
A credit card is required at time of rental reservation confirmation to hold the gear.
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Credit Card is our preferred method of payment. We require a credit card to be put on file during the reservation step.
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Let us know as soon as possible! We realize that life comes up on set, and sometimes, unavoidable complications happen. As soon as you think you think you might be late returning gear late, call us and give us an ETA. This will help us better serve the next client getting the gear, and provide options to keep any late fees down!
Lack of communication will incur additional rental charges.
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For emergencies that require fast response, please give us a call at (919) 308-9091.